cbajji Privacy Policy

Introduction

cbajji ("we", "us", "our") operates the online sports betting and casino platform accessible at cbajji.club. In the course of providing our services to players in Bangladesh, cbajji collects and processes certain personal data about you. This Privacy Policy sets out in clear, plain English exactly how that data is handled throughout your relationship with cbajji.

We are committed to handling your personal data with care, transparency, and respect. This policy is designed to give you a complete picture of our data practices so that you can make informed decisions about your use of the cbajji platform. If you have questions at any point, our support team is available at [email protected].

This Privacy Policy applies to all personal data collected through the cbajji website, any mobile-optimised versions of the platform, and all interactions with cbajji customer support. It applies to all account holders and visitors located in Bangladesh or accessing cbajji from Bangladesh.

Data We Collect

cbajji collects personal data in the following categories. In each case, we collect only the data that is genuinely necessary for the purpose described.

cbajji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where health-related information is voluntarily disclosed in the context of a responsible gaming self-exclusion request, in which case it is handled with the utmost confidentiality and used solely for that purpose.

How We Use Your Data

cbajji uses the personal data it collects for the following purposes:

• Account management: To create, maintain, and administer your cbajji account, including processing your registration, updating your profile, and managing account security.
• Transaction processing: To process deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, and partnered banking institutions, and to maintain accurate financial records.
• Identity verification: To verify your identity and age (18+) in line with our internal compliance standards and to prevent fraudulent account activity.
• Platform delivery: To provide access to sports betting markets (including cricket BPL, IPL, T20 World Cup), casino games, slots, and all other cbajji services.
• Customer support: To respond to your enquiries, resolve account issues, and communicate important account-related notices.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, prohibited conduct, and other security threats to the platform.
• Responsible gaming: To monitor for indicators of problem gambling behaviour, enforce self-imposed limits and exclusions, and fulfil our responsible gaming obligations to players.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the overall quality, stability, and usability of the cbajji platform for Bangladesh players.
• Promotional communications: To send you information about cbajji promotions, bonuses, and offers — but only where you have consented to receive marketing communications. You may opt out at any time.

cbajji does not use your personal data to make automated decisions that produce significant legal or similarly significant effects on you, except as required to enforce self-exclusion requests or detect clear fraud signals, in which case human review is available upon request.

Legal Basis for Processing

cbajji processes your personal data on one or more of the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: Processing that is necessary to fulfil the cbajji Terms & Conditions agreement with you — including account creation, transaction processing, and identity verification — is carried out on the basis that it is required to perform the contract between you and cbajji.
• Legitimate interests: Processing for fraud detection, platform security, responsible gaming monitoring, and platform analytics is carried out on the basis of cbajji's legitimate interests in operating a safe, fair, and commercially viable platform, provided those interests do not override your fundamental privacy rights.
• Legal obligation: Processing that is required to comply with applicable laws — including financial crime prevention obligations — is carried out on the basis of legal compliance.
• Consent: Processing for optional marketing communications is carried out solely on the basis of your freely given, specific, and informed consent. You may withdraw consent at any time by contacting support or using the opt-out mechanism in any marketing message.

Sharing Your Data

cbajji does not sell your personal data. We share your personal data only in the circumstances described below, and only to the minimum extent necessary for each purpose:

• Payment service providers: When you make a deposit or request a withdrawal, relevant financial data is shared with the applicable payment provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank) to process the transaction. These providers act as independent data controllers for their own payment systems and are governed by their own privacy terms.
• Game software providers: Your account session data and game activity is shared with cbajji's licensed game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) to the extent necessary to deliver the games you play. These providers are bound by strict data processing agreements.
• Identity verification partners: To fulfil age and identity verification requirements, cbajji may share identity document data with accredited third-party verification services. These partners process data solely for verification purposes and are not permitted to retain or use it for any other purpose.
• Legal and regulatory disclosure: cbajji may disclose personal data to law enforcement authorities, courts, or other governmental bodies where required to do so by applicable law, court order, or to protect the legal rights of cbajji or its account holders.
• Business operations providers: cbajji uses service providers for infrastructure, analytics, and support functions. These providers act as data processors on cbajji's behalf and are contractually bound to process data only as instructed by cbajji.

Data Retention

cbajji retains your personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations. The following general retention principles apply:

• Active account data: Personal data associated with an active cbajji account is retained for the lifetime of the account and for a defined period following account closure, to meet any outstanding legal or compliance obligations.
• Financial transaction records: Records of deposits, withdrawals, and betting activity are retained for a minimum period following the last transaction, in line with financial record-keeping obligations.
• Identity verification documents: Copies of identity documents submitted during KYC are retained for the period required by applicable anti-fraud and financial crime prevention standards, after which they are securely deleted.
• Support communications: Customer support correspondence is retained for a reasonable period following resolution of the matter to which it relates, to allow for follow-up enquiries and quality assurance.
• Marketing consent records: Records of your marketing consent status are retained for as long as necessary to demonstrate compliance with consent-based marketing obligations.

When personal data is no longer required for any of the purposes described in this policy, cbajji will securely delete or anonymise it. Where full deletion is not immediately technically possible, cbajji will take appropriate steps to isolate the data from further processing until deletion can be completed.

Data Security

cbajji implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption across all pages, login sessions, and financial transaction flows to protect data in transit.
• Access controls that restrict internal access to personal data to those cbajji personnel who have a genuine operational need for it.
• Activity logging and monitoring to detect unusual access patterns or potential security incidents in real time.
• Secure server infrastructure with regular security patching, vulnerability assessments, and penetration testing.
• Password security standards that require account passwords to meet minimum complexity requirements and prohibit the storage of passwords in plain text.

While cbajji takes its security obligations seriously, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in risk to your rights and freedoms, cbajji will take prompt steps to contain the breach and notify affected account holders as required.

You also play an important role in keeping your account secure. You must maintain a strong, unique password for your cbajji account, never share your login credentials with any other person, and contact [email protected] immediately if you suspect any unauthorised access to your account.

Cookies & Tracking Technologies

cbajji uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. The categories of cookies used by cbajji are as follows:

• Essential cookies: These cookies are strictly necessary for the cbajji platform to function. They enable core features such as secure login sessions, navigation between pages, and access to account-restricted features. These cookies cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: These cookies collect anonymous, aggregated information about how visitors use the cbajji platform — including which pages are visited most frequently and where users encounter errors. This data helps cbajji identify and fix technical issues and prioritise platform improvements.
• Functional cookies: These cookies remember your preferences and settings — such as your preferred language and display options — to provide a more personalised experience across sessions.
• Marketing cookies: These cookies are used to identify your visit across sessions and may be used to deliver cbajji promotional content that is relevant to your interests. Marketing cookies are only placed where you have provided consent.

You can control non-essential cookies through your browser settings. Most modern browsers allow you to refuse, delete, or manage cookies on a site-by-site basis. Please note that disabling certain cookies may affect the functionality of the cbajji platform, including the ability to maintain a logged-in session.

Your Rights

As a cbajji account holder, you have the following rights with respect to the personal data cbajji holds about you. To exercise any of these rights, please contact cbajji support at [email protected]. cbajji will respond to all valid requests promptly and without charge.

• Right of access: You have the right to request a copy of the personal data cbajji holds about you and information about how it is being used.
• Right to rectification: If any personal data cbajji holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed.
• Right to erasure: In certain circumstances, you have the right to request that cbajji delete the personal data it holds about you. This right is subject to exceptions where cbajji is required to retain data to fulfil legal obligations or to establish, exercise, or defend legal claims.
• Right to restriction: You have the right to request that cbajji restrict the processing of your personal data in certain circumstances — for example, while a correction request is being assessed.
• Right to object: You have the right to object to cbajji processing your personal data where that processing is based on legitimate interests. You also have an unconditional right to object to your data being used for direct marketing purposes.
• Right to withdraw consent: Where cbajji processes your data on the basis of your consent (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to data portability: Where processing is carried out by automated means and is based on your consent or on a contract, you have the right to receive the personal data you have provided to cbajji in a structured, commonly used, and machine-readable format.

Please note that certain rights may be limited where cbajji has compelling legitimate grounds to continue processing — for example, to prevent fraud, to comply with a legal obligation, or to protect the rights of other account holders. cbajji will always clearly explain the reason for any limitation when responding to a rights request.

Children & Minors

cbajji is strictly an 18+ platform. cbajji does not knowingly collect, process, or store personal data relating to individuals under the age of 18. The cbajji registration process includes age verification steps specifically designed to prevent minors from creating accounts.

If cbajji becomes aware — whether through its own checks or through a third-party report — that an account has been created by or on behalf of a person under 18 years of age, cbajji will immediately close the account, refund any remaining real-money balance to the originating payment method, void any pending bets or game activity, and securely delete the personal data associated with the account.

If you are a parent or guardian and believe that a minor in your care has created a cbajji account without your knowledge, please contact [email protected] immediately. cbajji will treat all such reports with the highest priority and complete discretion.

International Transfers

cbajji's platform serves players in Bangladesh. In the course of operating the platform and using third-party service providers — including international game software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — personal data may be transferred to and processed in countries outside Bangladesh.

Where such international transfers occur, cbajji takes steps to ensure that your personal data receives an adequate level of protection regardless of where it is processed. This may include entering into appropriate data transfer agreements with the relevant service providers or relying on other recognised transfer mechanisms.

cbajji does not transfer personal data internationally for any purpose beyond those described in this Privacy Policy. If you have questions about how cbajji protects personal data in the context of international transfers, please contact [email protected].

Changes to This Policy

cbajji may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements to our platform. When material changes are made, cbajji will notify registered account holders through their registered contact method and will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how cbajji handles your personal data. Your continued use of the cbajji platform following any update to this policy constitutes your acceptance of the revised terms, to the extent permitted by applicable law.

If you do not agree with a material change to this Privacy Policy, you may close your cbajji account by contacting support. Any real-money balance in your account at the time of closure will be returned to you subject to the standard verification and withdrawal processes described in the cbajji Terms & Conditions.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how cbajji handles your personal data, please contact our support team. We are committed to responding to all privacy-related enquiries promptly and thoroughly.

Email: [email protected]

When contacting cbajji about a privacy matter, please include your registered account username or email address and a clear description of your request or concern. This will help our team locate your account data and respond as quickly as possible.